Low Tech

Pretty much the only thing I like is the fast photo check deposits, and its important to note the UI/UX is terrible for checks too. I was really disappointed after all the marketing Rivermark did for the roll out, and to only find a bunch of low tech features. The number one issue is notifications; theyre hours to days late, and the experience to see and clear them is terrible. Additionally the app is very slow. The design seems ported for multiple mobile operating systems. The fonts and typography all fight each other and do not flow well on the human eyes. The navigation is confusing where to find things. Theres no sense of collaborate strategy across the mobile and web apps. I think Rivermark should fire the vendor and develop a better customer experience. I suggested NAMU over a year ago and was completely ignored.

Shilorune about Rivermark Mobile, v5.2.2